To get your items from Fujii Kaze Official Music Store to you smoothly, it's vital to carefully enter your shipping details: the name, address, and contact info must be accurate for successful delivery.
Below are few points to note:

• Enter your name in full if you choose DHL.
• Enter your address in English for both DHL and EMS.
• Shipping to APO and FPO is not available for both DHL and EMS

In case that you have received an email to inform you of cancellation, your order might be defined by our fraud prevention function system as a high-risk transaction. Per operation policy we regret to inform you that your order needed to be cancelled.
Please kindly try using other credit cards or payment methods to attempt to avoid this situation.

See details on fraud prevention from the link below for reference.
https://help.shopify.com/en/manual/payments/fraud-prevention

Thank you.

Thank you for your continued support of our store.

As part of our efforts toward environmental sustainability and operational efficiency, we will gradually discontinue including packing slips with orders starting from April 1, 2026 (Wed).

You can check your order details via the order confirmation email or through your account page.

Receipts will also be available for download from the order details page in your account starting from around April 1, 2026 (Wed).
*Please note that receipts can only be issued once per order.
*The above schedule is subject to change.

We appreciate your understanding and cooperation.